Shipments are made by simply sending the same day if the order is received before 2 Pm and the next day if received after 2 PM.
The average time of receipt is 1 to 3 working days (excluding Sundays and holidays).
The times indicated are target dates and not contractual, corresponding to the average processing time and delivery. The HNCO SAS can not be held responsible for consequences due to delayed delivery are not of his making.
Shipping charges include preparation and packing costs and postage. Preparation costs are fixed, whereas transport fees vary according to the total weight of the package. We recommend that you group all your items in one commandeLes shipping costs are calculated at the time the order depending on your location.
Products are shipped in plain Letter in France and outside France letter followed to the delivery address notified by Buyer when ordering. A shipment of the article, an email confirming the departure of the fold is sent.
HNCO SAS reserves the right to refuse to deliver the specific commands in group addresses such as offices, health care facilities, stays. If delivery to a collective address, the client recognizes that the duty of HNCO SAS for the delivery of the order stops the effective delivery to the collective address in his order, even as the sending is not received by the final recipient but by a third party.
For deliveries in Europe, HNCO SAS will deliver the products ordered and paid within a maximum period of 3 to 10 working days, starting the day following the validation of the order by the customer.
The delivery times correspond to the time of treatment and delivery of products.
The Customer undertakes in case of damaged packages (missing products, already open ...) to notify the carrier and the HNCO SAS, by any means, any reservations within 2 days of receiving the product.